Privacy Policy

PRIVACY POLICY

Rezerved Productions / Rezerved PLUS

Last updated: January 2026

Rezerved Productions (“Rezerved,” “we,” “us,” or “our”) operates the Rezerved website and ecosystem, including Rezerved Productions and Rezerved PLUS (the “Site”). We are committed to protecting your privacy and handling your personal information in a transparent and responsible manner.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our Site, create an account, purchase a membership, attend events, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

You voluntarily provide this information when you:

Create an account or membership
Subscribe to our newsletter
Purchase memberships, tickets, or services
Contact us

This may include:

Name
Email address
Billing and payment information
Account login credentials
Membership status (Basic or VIP)

Payment information is processed securely by third-party payment providers and is not stored directly on our servers.

b. Usage & Technical Information

When you visit our Site, we automatically collect certain information, including:

IP address
Browser type and device information
Pages visited and time spent on the site
Referring URLs

This data helps us understand how users interact with our Site and improve our services.

2. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our Site.

Types of cookies we use:

Essential cookies: Required for site functionality, account login, security, and membership access.
Analytics cookies: Help us understand user behavior and improve performance (e.g., Wix Analytics, Google Analytics).
Marketing cookies (if enabled): Used to measure marketing effectiveness and promotions.

You can manage your cookie preferences at any time via our cookie consent banner.

3. How We Use Your Information

We use your information to:

Provide and manage memberships (Basic and VIP)
Grant access to content, live premieres, and replays
Process payments and transactions
Communicate updates, newsletters, and service information
Improve our website, services, and user experience
Comply with legal obligations

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

Website hosting and infrastructure providers (e.g., Wix)
Payment processors
Analytics providers
Legal or regulatory authorities if required by law

All third parties are required to handle your data responsibly.

5. Data Storage & Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for non-essential cookies
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

7. International Visitors

Rezerved operates from Nova Scotia, Canada. If you access the Site from outside Canada, your information may be transferred to and processed in Canada or other jurisdictions.